We ship to continental U.S. and Puerto Rico.

Yes! We offer free shipping on orders of $74.99 or more—no code needed. For smaller orders, two flat fees will be offered at checkout.

Your order will be delivered within 5-7 business days via USPS.

Absolutely! Once your order is shipped, we’ll email you a tracking number and link so you can follow your package every step of the way.

Unfortunately, we don’t accept cancellations once an order is placed. Double-check your details before submitting your order!

We accept returns within 3 days of receiving your order if:

• You received the wrong item
• Your item arrived with a defect.
  

Please note, we can’t accept returns for earrings, earring sets, sale items, or gift cards.

We don’t accept returns for changes of mind, so make sure you’re in love with your items before purchasing!

Email us at the.ecliptic.jewelry@gmail.com with a description of the issue and clear pictures of the item. We’ll provide a Ticket Number and guide you through the process.

We don’t offer refunds, but we’ll issue store credit once your return is approved. This excludes shipping costs.

Yes, exchanges can be made within our 3-day window (once order is received) for identical items or store credit.

If you notice damage within 3 days of receiving your order, contact us. Our team will assess the situation and determine if a return or exchange is possible. Damage after the 3-day window may not qualify for exchange or store credit.